FAQ's

FAQ's

Q: How long does an air conditioner last?

A: Approx. 10-15 years. At Henry's Service All, we offer A/C Check up specials and monthly filter cleaning or replacement services.

Q: Is Emergency Service Available?

A: Yes, 24 hour emergency service is available.

Q: Are you an Authorized Dealer?

A: Yes, sales and service of all makes and models, brands such as RUUD, Lennox, Carrier, Payne and more!

Q: Do you only offer residential services?

A: We offer Residential, Commercial and Whole house remodel, plumbing and electrical services.

Q: What Geographical Areas do you cover?

A: We have been servicing the entire DFW area in areas such as Irving, Dallas, Plano, Carrollton, Farmer's Branch, Garland, Lewisville, Flower Mound, Coppell, Grand Prairie, HEB, Arlington, North Richland Hills, and Southlake for 37 years.

Q: What about weekends and Holidays?

A: We are a 24-hour emergency service company. Weekends and Holidays as well as late nights have higher rates. If you have a service agreement with Henry's Service All, you receive a reduction in these rates as well as preferred booking appointments.

Q: Do you offer financing?

A: Yes. Financing Available with Approved Credit with variable payment plans. We can set it up in a matter of minutes.

Q: Do we do any size jobs?

A: We do all residential and small commercial jobs.

Q: Is there any warranty on the jobs?

A: Depending on the repair/install, parts have specific warranties. We warranty our labor for 90 days.

Q: Do you work with Insurance Companies?

A: We work with them all the time. We are well versed in reading their reports and working under their guidelines. We often become the advocate for the insured and work directly with the adjusters to insure the best results.

Q: Do you work with Realtors?

A: We work with numerous realtors on the buy and sale side. We are a complete stop…Electrical, Plumbing, HVAC, Carpentry…so we can work directly from an inspection report and repair what needs to be done to make both parties happy with the sale. We work well within the time restraints necessary to make this happen.

Q: Do You offer service contracts?

A: We offer annual, renewable HVAC service contracts that include a Spring and fall service on your unit, filters, 10% off any plumbing repairs, reduced overtime rates and preferred scheduling. We a plumbing service contract that includes a once per year flushing of your system, 10% off plumbing repairs,

Q: What kind of plumbing services do you provide?

A: We do service repair such as running commodes, clogged drains, and water heater change outs, as well as water/gas lines repairs, re-routes and installations, leak location and repair, complete bathroom remodels, installation of tankless water heaters, tubs, commodes, lavatories, and pretty much any plumbing issue that comes up.

Q: What kind of electrical services do you do?

A: We install and/or repair all electrical outlets, switches, and fixtures. We do complete electrical upgrades and service changes. We wire new rooms, re-wire existing rooms, and any other electrical need that arises.
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